FAQ
Frequently Asked Questions (FAQ) – Yoga Course Platform
Welcome to our online yoga course platform! Whether you’re a beginner or an experienced practitioner, our courses are designed to help you reach your wellness goals. Below are some frequently asked questions to guide you through our services. If you have further inquiries, feel free to reach out to us at 17850142076@163.com.
1. What types of yoga courses do you offer?
We offer a wide range of yoga courses suitable for all levels, including:
- Beginner Yoga
- Vinyasa Flow
- Hatha Yoga
- Power Yoga
- Restorative Yoga
- Meditation and Breathwork
Each course is crafted to improve flexibility, strength, and mindfulness.
2. How long do the courses last?
Our courses are typically designed to last around one month, providing a comprehensive learning experience with structured lessons and guided practice sessions.
3. Are the classes live or pre-recorded?
We offer both live and pre-recorded classes. This allows you to choose between real-time guidance from instructors or the flexibility to practice at your own pace.
4. Do I need any prior experience to join?
No prior experience is necessary. Our courses are suitable for all skill levels, from complete beginners to advanced practitioners.
5. What equipment do I need?
At a minimum, you’ll need a yoga mat and comfortable clothing. Depending on the course, you may also need items like yoga blocks, straps, or a meditation cushion, but these are optional.
6. How do I access the courses?
Once you enroll, you will receive a confirmation email with a link to access the course materials and your personal dashboard. Make sure to check your inbox and spam folder.
7. Can I access the courses on mobile devices?
Yes, our platform is mobile-friendly. You can access the courses on your smartphone, tablet, or computer for convenience.
8. Do you offer personalized training?
Yes, we offer personalized training plans for those seeking a more customized approach to their practice. Contact us for more details.
9. Are there any live support or community features?
Yes, we offer live Q&A sessions, private community groups, and direct support from instructors to keep you motivated and engaged.
10. Can I cancel or reschedule a live session?
Yes, you can reschedule live sessions, but please provide at least 24 hours notice to avoid any inconvenience.
11. Do you provide certifications?
Yes, upon successful completion of certain advanced courses, you will receive a digital certificate to recognize your efforts and progress.
12. What is your refund policy?
We offer a 7-day satisfaction guarantee. If you’re not completely satisfied within the first week, you can request a full refund.
13. How can I contact support?
For any technical issues or course-related questions, you can reach our support team via:
- Email: 17850142076@163.com
Our team is always ready to assist you.
14. How do I get updates about new courses?
Subscribe to our newsletter to receive updates on new courses, special offers, and wellness tips directly to your inbox.
15. Do you offer gift cards or group discounts?
Yes, we provide gift cards and special rates for group enrollments. Contact us for more information.
Thank you for choosing our yoga platform for your wellness journey. Namaste! 🙏